When you buy or charter a printer or copier for your Raleigh part or arrangement, you will probably be asked if you'd like to get a maintenance contract to go with information technology. Is paying for regular maintenance on your printer a worthwhile investment? We take a closer await to see if purchasing a printer maintenance plan is right for you!

How does a  Printer Maintenance Contract Work?

How does a Printer Maintenance Contract Work

Merely like choosing your printer, you shouldn't be given a "one-size-fits-all" option for your maintenance contract. The 3 most mutual options include:

All-In-One Lease Payment

Your lease payment including a specific number of allotted prints per calendar month. If yous lease a colour printer, information technology will most probable include a set corporeality of black and white (B/W) prints and a set amount of color prints. If you lot become over your allotted amount, you are charged a specific fee per page.

For example, you lease a printer for a fixed amount per calendar month and that payment includes a pre determined corporeality of B/Due west prints and color prints, but if y'all become over that amount, your contract stipulates paying a fee for each B/W or color print . While the monthly payment is predictable, you lot may stop up paying for prints you don't use. Preventative service, parts, toner, and drums are also included in the maintenance contract.

Charter and Maintenance Are Separate

This type of contract is also called a "cost per re-create" contract in which the lease and the maintenance are ii separate contracts. In the maintenance agreement, you are getting a preventative service that covers parts, supplies, and unlimited training. Additionally, y'all only pay for what you print or copy, so if your contract states you pay a specific amount per page,  your printer company volition multiply the number of pages or copies past that fee. This ways you only pay for what yous use; this is a more than economical option as every sized business or organisation has periods of time where impress volume may be higher or lower. Yous practise not want to be paying for pages do you not use.

The CPC maintenance contract is a separate monthly bill, just both the CPC maintenance contract & all and in ane pick would encompass preventive service, parts, supplies and unlimited preparation.

Pay-As-You-Go

If you lot program on purchasing a printer outright or leasing separately, you can cull to pay for maintenance when you need it. This means you'll purchase toner as needed and pay a standard hourly rate for service plus the cost of parts. This tin can add up quickly every bit toner for most business printers tin be expensive and an hourly service charge per unit for printer maintenance can take a price on your upkeep.

What Happens If Your Printer Goes Down?

The first affair to consider about whether or not you need a service contract for your printer is what will happen if your printer breaks downwards. If y'all have a business that relies heavily on printing marketing materials, contracts, and documents, you tin can't beget to have your printer out of committee for days. Having a service contract in place with a reliable visitor means your printer will often be stock-still within hours, rather than several days.

More of import than fast repairs, having a printer maintenance programme in identify means most common breakdowns are prevented. As soon as you detect at that place are problems, such equally an odor, frequent paper jams, or a refuse in quality, you tin contact your service provider to meet what the issue is. Without the service plan in place, you lot may resort to troubleshooting the problem yourself, even if y'all have no experience with printers or simply dealing with the trouble which can lead to more than serious (and expensive) issues down the line.

The Leading Do good to Printer Maintenance

When y'all retrieve about where your fourth dimension or your team members' time goes during the day, how much practice you have allocated for fixing your printer or copier? Probably not much! Having a printer or copier maintenance contract allows you to allow an experienced professional troubleshoot and repair your equipment while you tin can focus on your business. You'll salvage time and increase productivity, knowing your printer is in capable easily.

What to Expect for in a Printer Maintenance Company

Your new printer or copier tin simply be serviced or repaired past a company who supports your brand of device. For instance, if you leased a Lexmark printer, your maintenance contract needs to be through a dealer who sells or is certified to work on Lexmark.

Additionally, many dealers  only offering service contracts in conjunction with selling or leasing a printer, meaning they may not service a device they didn't sell or lease. This is something you demand to consider when yous're shopping for either a device or a maintenance contract. When you are looking into a visitor to purchase or charter a printer or to provide a separate maintenance contract, observe out information that includes:

  • Whether they can provide service for devices they did non sell.
  • Average response time from when y'all call to when they come up out. While some companies can exist there within a few hours, others often won't come out until the adjacent business day.
  • Feel and expertise of the service technicians.
  • How often they set up the consequence on the first trip to a client's office or business concern.

Most of import for your lesser line, you desire to learn about the contract itself. Is payment a flat monthly fee or is information technology a cost-per-copy payment scale where you simply have to pay for the copies or prints you run?

A quality company volition be transparent with their information and permit y'all to make the best conclusion for your business.

Contact CEI for Raleigh Printer Maintenance Service

If you are planning on ownership or leasing a printer or copier and would like to include printer maintenance, or if you'd like to get service for existing equipment, attain out to CEI. Nosotros don't believe in ane-size-fits-all solutions and take pride in an boilerplate response fourth dimension of only 2.5 hours! Our experienced squad offer excellent service, as seen by our 85 percentage first call ready charge per unit.

To learn more about our printer maintenance contracts, call us today at 919-781-8885 or fill out our convenient online form.